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AGThomas - Horology and Jewellery Suppliers

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Doing Business with AGThomas
Starting an Account
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Terms and Conditions

Doing Business with AGThomas

Doing Business with AGThomasStarting an AccountPayment OptionsTerms and Conditions

Thanks for visiting our website, we hope that both new and existing customers find the information and products they want here. Sometimes the online world can seem to be just web pages and overseas call centres, so we would like to reassure you that at AGThomas we are real people, with technical knowledge of watch, clocks and tools. We look forward to doing business with you.
 

Who are we?

We are an established "bricks and mortar" company who import products from around the world and sell wholesale in the UK and Europe. You can visit our showroom in Bradford or speak to us during UK office hours (8:30am-4:30pm). To improve our customer service and help you find the parts you need 24 hours a day we have been expanding the information on this website since 1998, and in 2006 added an Online shop at AGTshop.co.uk . These are not "fancy" websites that you are paying for in price increases, we still aim for good customer service, quality, and great value. More about AGT
 

Who are our customers?

We are primarily a wholesale company, selling to shops, clock repairers and crafts-people throughout the UK and Europe. We have a loyal customer base, many of whom have done business with us for over 40 years.

Many new customers find it easy to pay by credit card (more info / options on our New customers page), or for larger businesses or repeat orders, Find out about setting up an account with AGThomas .

 

Can I buy online?

We now have a secure online shop site at AGTshop.co.uk. This currently covers about 1000 products from our stock of over 10,000 product lines.

Please Note: some of our wholesale stock such as jewellery items are not available to purchase as single items, so are not listed in our online store. Other products such as Findings are only available in packs of 5, 10 or 25 online. Account customers can order wholesale-only items by phone/fax. How to set up an account

 

Payments Accepted

We accept credit card payments both online and with telephone/fax orders. For more details see the Terms for Payments page
 

Fast Delivery

At AGT we know our customers expect fast and efficient processing of orders. We are always trying to exceed expectations, and get the goods to you within 24-48 hours.

Normally orders placed by email/ fax / online overnight are on their way to you before lunchtime. If you phone in your order in the morning, we aim to have it packed up and on its way before close of business that day. Occasionally we are out of stock of items we import. Call us if you need to check or if it is an urgent order. Priority delivery can be arranged at

 

Can I speak to Someone?

Certainly, our UK offices are open from 8:30-4:30pm Monday-Friday. We are always on hand to take your phone orders or to help you set up an account. If you have technical questions we can normally put you through to speak to our clock / watch / and tools experts (though mornings are easier, in the afternoon we might be busy getting orders packed and dispatched!).

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A G Thomas (Bradford) Ltd., Tompion House, Heaton Road, BRADFORD, BD8 8RB, United Kingdom.